Shipping policy

# Shipping Policy

**Last Updated: 18 June 2026**

Thank you for shopping with **Home Aesthetic**. We are committed to delivering your orders quickly and efficiently. Please read our Shipping Policy carefully to understand our shipping procedures.

## Order Processing

* Orders are processed within **1–3 business days** (excluding weekends and public holidays).
* Once your order has been processed and dispatched, you will receive a confirmation email with tracking information, where available.
* During busy periods, processing times may be slightly extended.

## Shipping Times

### United Kingdom

* **Estimated Delivery Time:** 5–10 business days

### International Shipping

* **Estimated Delivery Time:** 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs clearance, courier delays, weather conditions, or peak holiday seasons.

## Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and order value. Promotional offers for free shipping may be available from time to time.

## Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details (if available). You can use the tracking information to monitor the progress of your delivery.

## Incorrect Address Information

Customers are responsible for providing accurate shipping information. Home Aesthetic is not responsible for orders delivered to incorrect addresses supplied by customers.

If you notice an error in your shipping address, please contact us immediately at **[support.homeaesthetic@gmail.com](mailto:support.homeaesthetic@gmail.com)**. We will do our best to amend the details before your order is dispatched.

## Delayed Deliveries

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to:

* High order volumes.
* Courier service disruptions.
* Customs procedures.
* Severe weather conditions.
* Public holidays.

Home Aesthetic is not liable for delays caused by circumstances beyond our reasonable control.

## Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within **7 days of delivery** at:

**Email:** [support.homeaesthetic@gmail.com](mailto:support.homeaesthetic@gmail.com)

We will work with the shipping carrier to resolve the issue and provide an appropriate solution.

## Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

## Contact Us

If you have any questions regarding shipping, please contact us:

**Home Aesthetic**
United Kingdom
📧 [support.homeaesthetic@gmail.com](mailto:support.homeaesthetic@gmail.com)
🌐 [www.homeaesthetic.shop](http://www.homeaesthetic.shop)

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**Thank you for choosing Home Aesthetic.**